Mackenzie is the Office Coordinator at RTD Financial. Her role includes managing various aspects of the office environment, including communications, organization, and administration. She provides direct services and support to clients and her internal partners. This involves scheduling client meetings, maintaining office inventory, greeting clients, and answering in-bound calls.
Before joining RTD, Mackenzie worked in the restaurant industry, where she built a strong work ethic, adaptability, and a natural focus on taking care of people. Mackenzie graduated Summa Cum Laude from Rutgers University with a bachelor’s degree in psychology. Her background in psychology helps her connect and work with both clients and internal partners through strong communication, active listening, and a genuine understanding of individual needs.
Mackenzie resides in Haddon Township, New Jersey with her dog, Rory. In her spare time, she enjoys spending time with family and friends, rock climbing, crocheting, and reading novels.
Mackenzie looks ahead with enthusiasm for her future at RTD Financial and is eager to expand her role while continuing to support the team and enhance the client experience.
Getting to Know Mackenzie
What do you enjoy most about working at RTD?
What I enjoy most about working at RTD is the people. It’s wonderful to come to work and be surrounded by a team that genuinely encourages each other and puts so much care into their work.
What makes you good at what you do?
My background in customer service has provided me with high attention to detail and effective communication skills. I enjoy connecting with clients and working with a team to provide excellent support and service to our clients.
What’s the best piece of advice you’ve received?
Focus on what you can control; the rest isn’t up to you anyway.
What’s the most exciting vacation you’ve taken?
The most exciting vacation I’ve taken was when me and a few of my close friends did a 10-day backpacking trip through Paris, Rome, Venice, Barcelona, and Amsterdam. It was a whirlwind of a trip, but we saw so many amazing sights, ate some great food, and made a lot of memories. I would love to go back and spend more time in each of those cities.